On my quest to upgrade my aging mobile phone, I’ve decided upon the first gen Samsung Galaxy S, or the AT*T variant – the i897 Captivate.
So, where does one go in Beijing for anything with an electronics chip in it? Well, THE electronics hub, ZhongGuanCun, of course.
With great optimism and enthusiasm I began the torrid shopping experience, fending off unwanted salesperson after unwanted salesperson, diligently checking prices with various vendors along the way. After a while I found that most vendors either don’t have stock, or are asking for an exuberant price. Sadness.
Eventually I happened upon a stall which had the product, and at a very competitive price. I bit. The vendor eagerly showed me the product and asked if it was satisfactory (much like a waiter seeking the approval of a wine before pouring). After the perfunctory checks and nods, money changed hands, and the vendor proceeded to send the phone off for unlocking, breaking the AT*T shackles, so it could be used in China. All was well :) As I wait, a few of the sales people talked me up regarding mobile phone trends. The more they talked the more it became obvious they have little idea what they were talking about. Eventually it became evident that they were trying to upsell me to a more expensive phone. This, I found odd, considering I just made my purchase from them.
After about half an hour of waiting for the jailbreak I decided to look for some food, hoping that by lunch’s end, my prize would be ready and waiting.
Over an hour later, I returned to be told that it’s still being unlocked – a 15 minute procedure. In the meantime, they sales staff continued to press me to upgrade. “If you go with this [other] model, you won’t have to wait for an unlock, you can just take it now.” That was when I started to get nervous. My questions began to get more pointed. I asked where the phone was. Nobody knew. The sales person I had dealt with apparently had gone to lunch. I demanded my phone, which I had already paid for. “I’m not the person you paid, so don’t demand anything from me… I said you have to wait, so you just have to wait!” That was it. I stormed off saying I was getting the police. At that point someone among the staff stopped me and in a more polite tone said that there were problems unlocking the phone and they couldn’t do it. He handed me my cash back. End of transaction – a very unpleasant, but seemingly typical one.
Lesson learned: exchange of money for product must happen at the exact same time!
